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Anyone have a good experience with Black & Decker lately

Discussion in 'Electronic Repair' started by Fred, Dec 4, 2004.

  1. Fred

    Fred Guest

    In my experience over the past 5 years or so, Black & Decker haven't made a
    decent electric tool/appliance. I have bought one of their small drills,
    then returned it when the motor seized up after 2 months. The replacement
    worked for a year, then the motor developed an open circuit. Same for a
    small jig saw -- the blade moved up and down at about a 5-degree angle off
    vertical. The same for a small electric screwdriver.

    The company must have been taken over by some Wall Street group to suck the
    assets out of it, I don't know. Their stuff used to be quite good, but now
    I wouldn't touch any of their stuff, sorry to say.

    Fred
     
  2. Uhhh, do you visit Earth much ??
     
  3. mowhoong

    mowhoong Guest

    Hi Fred
    Black & Decker only mfe. light duty power tool,thus only for small litte job.
    If you need long lasting tool you should have buy heavy duty tool eg. AEG power
    tool I have one AEG 1/2"power drill use for twenty five years, which do not have
    any problam,untill my friend did not return back to me after he borrow from me.
     
  4. Joe Doe

    Joe Doe Guest


    I know they often get negative press.

    I push their corded electric lawn mowers to people with small yards
    (like myself).

    I have taken my mower in twice for warranty work and was VERY well
    treated (they put in a new blade gratis etc.). On the second visit I
    asked when my warranty expired (two years theoretically) and they said
    it had already expired two months back but they were extending it as a
    courtesy. So I have to say I am quite pleased both with the mower and
    how warranty work was handled. Regarding the need for warranty work:
    the first time the motor would freewheel - I used to use the mower to
    mulch fairly 1/2-3/4" sized branches and am not sure if it contributed
    to early failure. The second visit needed new brushes.


    Roland
     
  5. James Sweet

    James Sweet Guest

    Black & Decker hasn't been any good throughout my lifetime, or most of it
    anyway. Perhaps they were decent back in the 60's and 70's but I've had some
    of their stuff since the 80's and while some hasn't broken, it all feels
    cheap.
     
  6. James Sweet

    James Sweet Guest


    My mom has one of those B&D cordless electric mowers and it actually works
    very well, but when I picked it up (for free mind you) the stupid cable
    operated switch was all messed up. I built a little controller with some
    high current MOSFETs and screwed a microswitch to the handle so it's
    activated by the original deadman bar, been working great ever since.
     
  7. If it was truly good quality, it would not have to go back in for warranty
    service. Twice.

    Good to hear they have good customer service though. B & D is no longer the
    quality it was years ago. Serviceable stuff the the light user, but nothing
    of interest for a tradesman.
     
  8. CJT

    CJT Guest

    I quit buying their stuff long ago.
     
  9. NSM

    NSM Guest

    | Fred wrote:
    | > In my experience over the past 5 years or so, Black & Decker haven't
    made a
    | > decent electric tool/appliance. I have bought one of their small
    drills,
    | > then returned it when the motor seized up after 2 months. The
    replacement
    | > worked for a year, then the motor developed an open circuit. Same for a
    | > small jig saw -- the blade moved up and down at about a 5-degree angle
    off
    | > vertical. The same for a small electric screwdriver.
    | >
    | > The company must have been taken over by some Wall Street group to suck
    the
    | > assets out of it, I don't know. Their stuff used to be quite good, but
    now
    | > I wouldn't touch any of their stuff, sorry to say.

    | I quit buying their stuff long ago.

    Is it a real company, or just a brand for "Made in China"?

    N
     
  10. JerryMouse

    JerryMouse Guest

    My neighbor had the same problem. Then his wife pointed out that he only
    turned on for about two minutes, moved up and down at the wrong angle, and
    could never seem to get the job done to her satisfaction.
     
  11. Fred

    Fred Guest

    from me.

    These were all used in light duty - extra light duty. They just haven't
    held up to normal use. Thanks, but don't need 1/2" or larger tools.
     
  12. Fred

    Fred Guest

    Good to hear you found a good service shop. But taking in stuff for a repair
    a year is not what I call good quality workmanship/design. I have a Ryobi
    electric mower and have never had one single trouble with it other than
    having to replace the lead-acid battery about 5 years ago. I can cut my
    grass twice on a single charge - 5,000 square feet each time. Good quality
    mower, excellent manual and reasonably priced parts.
     
  13. Fred

    Fred Guest

    Tell him to try viagra.
     
  14. Good for you. I have two Ryobi tools. I'll never have another.
     
  15. James Sweet

    James Sweet Guest

    I have a Dremel-like tool by Ryobi and it's definitly not as nice as the
    real thing. On the other hand, I got a cheap Ryobi router a few years ago
    and while only used lightly I've never had any trouble with it. Overall they
    seem to be about the same as B&D, some of their stuff is decent, some is
    crappy, it's all relatively low end Chinese stuff.
     
  16. They sold their soul to WalMart, cycles of build it cheaper.
     
  17. NSM

    NSM Guest

    | They sold their soul to WalMart, cycles of build it cheaper.

    Have you seen that TV show about Wal-Mart where they get the sellers into
    little rooms then screw them down until they move to China or go bankrupt?

    N
     
  18. Guest

    I feel the same way. I had some B&D tools that lasted forever. I
    used swear by their tools. Now I swear at them. I bought one of
    their drills 1 1/2 years ago. It had a keyless chuck. I have never
    been fond of those things, but most hold if you burn the piss out of
    your hand tightening them. Not this one. I dont hold anything. I
    contacted the company. They told me to take it to a service center.
    I checked, the nearest center is 130 miles away. I contacted them and
    told them I am not going that far. They said that is all they can do
    for me. I bought a saber saw a year ago. I used it about 8 times.
    Last week I was cutting a piece of thin sheet metal with a metal
    cuting blade. Suddenly the blade stopped moving, yet the motor kept
    running. There went the cheap plastic gears. I;m sure they will tell
    me to drive 130 miles again. I tossed the drill in the trash, because
    there was no way to remove the chuck. I guess the saw will be next to
    add to the garbage heap. I will never buy another B&D tool.

    Mark
     
  19. James Sweet

    James Sweet Guest

    I'd forgotten about the drill, my mom has one of those pieces of crap, I'm
    always cursing at it whenever I end up having to use it over there because I
    can't drill through anything without the drill bit spinning in the chuck.
     
  20. Cheap keyless chucks are junk. OTOH, if you buy a $200 drill, they are
    excellent.
     
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