Another Unlatch just failed

[Bob La Londe]

Just got a call a few mintues ago. Another Unlatch just failed. This one
is has been in service for about 18 months. Yes its out of my personal
warranty period, but since this is for a 13 year customer, and this is the
4th one to fail on their sites I'll have to replace it out of pocket or they
will throw a fit... justifiably so.

 

[Bite Me]

WTF is a Unlatch?

Motorized strike release manufactured by Securitron. (Not a solenoid
operated electric strike)

 

[Bob La Londe]

I just sold two more of the MUNL units. I've been selling them since they
first came out. So far, none have needed warranty service.

Either they saved all the junk ones to send to me, or your clients just
don't use them for any high traffic areas. I have been replacing them with
a solenoid strike, and machining my own lip section to properly retract the
mini bolt to secure the main bolt.