ADT Customer

[Mark Leuck]

that

Maybe it's just a CA thing, but IME, most homeowners haven't a clue as to
what's needed to properly secure their homes.


This tells me that you've never done it, Tom. Moving a demarc and placing
the existing wiring in conduit so as to discourage cutting the lines IS a
pain, and very labor intensive.

From what I've seen in his area most houses seemed to not even have an
outside demarc and those that did often fed 3 or 4 families in the same
house.

Wierd place for sure

 

[Mark Leuck]

Excuse him for what? The man gives an endless warranty for 15 a month,
replaces parts at cost and still rakes in a paltry 200K a year and you don't
have any questions?

It's a joke, well sorta

 

[fly in the ointment]

Nunya Bizness wrote

that

what's needed to properly secure their homes.<

That's our job, Jack. We're supposed to show them how vunerable they are.

No kidding. I was responding to your assertion that your clients "are also
aware of what is needed to keep the home safe."

placing
the existing wiring in conduit so as to discourage cutting the lines IS a
pain, and very labor intensive.<

No it's very simple, and not time consuming to cut an incoming line, feed it
through one tube, and then feed that tube through another tube, drilling a hole
in the side of the home, running the exposed wires into the home, caulking the
hole, and attaching them back to the main.

I didn't say it was difficult, I said it's labor intensive. You make it
sound like a cinch. What do you do with all the phone wires that were added
on over the years? They don't nee securing, but they need extending. How
about the customers who opt for service from their cable provider? That
adds more wires you need to move. To do it right takes time. It's a pain,
and worth the $100 that RHC charges.

shit
for a
couple weeks, I'll show you how to install a real system. I mean it,
windows too. (You can still use your 2-way voice thingy if you want.)<

A couple of weeks to install a 'real' system? Does it take you that long to
install one or do you need to find a client first?

I can install a full system in a 4 bedroom house by myself in about a day
and a half. Teaching you to do it will take about 2 weeks, largely because
of all the stuff you'll have to un-learn. And the clients find me.

more physical security like RHC because It's a good idea. Most of my
clients don't pay close enough attention to that: deadbolts installed on
hollow core exterior doors. Sliding glass doors and windows that just lift
out etc. The trouble is, they don't want to pay for it and I don't give
anything away for free. The two-way voice thing is interesting, but most of
my residential jobs are on large homes. Seems you need to cover the entire
home to make it worthwhile. Expensive to do that too. Also, 2 doors and a
PIR just doesn't cut it IMO. Even for your "poor bastards".
js
Oh, yeah.
<

Sonitrol has been using listen in devices for years now, and they don't seem to
have an issue doing it in larger homes.
It might not be as expensive as you think, Jack. It's also something the
clients should know exists so they can decide if they want it or not. Sadly,
many small dealers fail to mention it's existance in fear of losing the job to
a company that offers it. These are generally the same people who badmouth
other companies for not discussing 'full perimeter systems'.
I'll guarantee that 99% of your clients will opt to pay for two way voice if
given the option.

Maybe 50%. About half of those would decide against it if it costs more
money. Unfortunately, not all the cheap bastards line in NY.
js

 

[Spike]

Subject: Re: ADT Customer
From: "Mark Leuck" [email protected]
Date: 10/12/2003 7:39 PM Eastern Daylight Time
Message-id: <GClib.747257$Ho3.187386@sccrnsc03>

I have to agree with Tom on this one, too many companies are missing out on
or know nothing about the benefits two-way voice gives, in many cases the
response can be quicker not because of any faster response time but because
law enforcement in some areas gives a higher priority to a two-way call.


Mike said:
Yeah, two way voice at a dollar central station with a Hindi talking operator.
Nothing like it in the world. Everyone should have it even mutes.

AHHAHAHAH mike gets a belly laugh, yer my hero today, mike. this place has
definitely gotten too unfunny of late...
APU gets a job at a call centre, oh no, too much, I speak 7 languages,
ahahahaha, what did you say, sonny?