ADI/Honeywell and NAPCO

[J.E. Klein]

Dealers,

I don't know how many of you dealers have gotten this message yet but
NAPCO has elected to as of January 5, 2004 discontinue distribution of
its products through ADI/Honeywell/ADEMCO distribution...

NAPCO stated that "It has made the choice to discontinue its
relationship with a company that openly competes in instillation and
monitoring with its own customers ... you the dealer!!!"

Cool!!!

Now lets boycott DSC... bla bla bla ADT/TYCO!!!

Thanks for your time, J.E. Klein

Your turn GE/Interlogix/CADDX~~~

 

[The Big Stink]

Way to go Napco!!!!!!

 

[Nifty]

Forgive my ignorance, but what does that mean exactly?

 

[Mark Leuck]

Way to go Napco!!!!!!

That lessens the available outlets quite a bit, not a smart move if you ask
me

 

[Sparky]

The UK ain't bad either ! www.napcoeurope.com

Agreed. I've almost always received effective support from Napco. Once in
a rare while one of them is a bit rude, but I'm not easily angered. They're
a hundred fold better than Ademco.


True. The 20-minute hold time only commences *after* you get through
redialing about five or ten times to get past the constant busy signals
because DSC doesn't have enough lines to handle all the callers.


Absolutely true.


Bear in mind that this was a Napco decision. They're not hurting for
distributors. Allan, I get Napco from a distributor who treats my account
like gold. Their prices are consistantly better than ADI ever was, even
with an across-the-board volume discount. If you'd like to speak with them
call me.

Regards,
Robert

=============================>
Bass Home Electronics
2291 Pine View Circle
Sarasota · Florida · 34231
877-722-8900 Sales & Tech Support
941-925-9747 Fax
941-232-0791 Wireless
Nextel Private ID - 161*21755*1
http://www.bass-home.com
http://www.bassburglaralarms.com
=============================>

 

[Mark Leuck]

Frank, it has been almost 2 hours and you haven't replied to this message
yet

 

[Blythe Noe]

I too find Napco support to be "at least average or above"

I like Napco, and have used only their controls-keypads for about 20
years.

I know that Wade Moose and many of his peers will be glad to have the
additional business that will now come their way.

Wade Moose also told me about why ADI does not carry the Elk products.
He (in my opinion) is much better off with selling the Elk products
through his own and other (less ADI) distribution centers.

Happy New Year, Blythe

 

[Frank Olson]

Frank, it has been almost 2 hours and you haven't replied to this message
yet

That's because I actually *work* for a living... Someone's gotta be out
there installing and servicing the panels that communicate with CS's like
yours... Just because I don't call you for tech support doesn't mean I
don't care... )

 

[Blythe Noe]

Be careful. If you claim to know anyone the IB don't know they tend to get
very upset and post long messages about lunar landers and stuff. :^)

I don't know if you remember this but you and I had a lengthy private
discussion about six years ago. We share the same basic ideas about
security. Let me know if you decide to go to EH Expo this spring. I'd like
to meet for coffee. The wife and I will be there together.


He's a good guy -- one of the few people in the industry who only does it
because he enjoys it. Many of the people who work for him have been with
him for years and they seem to love it.


The same to you and yours.

Regards,
Robert

=============================>
Bass Home Electronics
2291 Pine View Circle
Sarasota · Florida · 34231
877-722-8900 Sales & Tech Support
941-925-9747 Fax
941-232-0791 Wireless
Nextel Private ID - 161*21755*1
http://www.bass-home.com
http://www.bassburglaralarms.com
=============================>

I would indeed like to meet you for coffee Robert: Where can I find
the information on the Spring Expo? Thanks, Blythe