Ok Rodney, I have slapped my hand for my smart ass comments. Fact is, there
is a serious problem with False alarms. False alarms ARE the responsibility
of the Alarm Company. Period. If your Central Does not track these issues, I
would urge them to find the means. I own my own company, and operate my own
Central. I have built several Central Stations, including an Interactive
Security Central for a Fortune 500 company. Verification needs to be
implemented. Period. Or you can wait until your municipality passes laws
that dictate it (which will eventually happen). Now I fully understand the
Residential Market, although, my company does not install or monitor any
residential systems. My commercial experience is very extensive, mostly
access control and fire. I use Network Cameras in ALL of my commercial
"security" installs for verifying alarms. The speed is key to a successful
deployment. That's my niche. The cost is your next question? For some
unknown reason, allot of people feel you have to be cheap to compete in this
industry, or that potentially their customers are cheap. I sell the value of
my services. Allot of people (alarm dealers) are simply missing the boat by
maintaining the same old method. Do a search for "false alarms", and most
likely you find responses only from Municipalities, and not alarm companies.
They supply the numbers of supposable "our" industry. That's what is getting
the Alarm Industry into the limelight. False alarms are the Number 1 issue
in this industry. What methods are you taking to weed yourself from the old
methods? They aren't working. The .orgs are eventually going to have their
asses handed to them soon regarding these very issues. Either you become a
"member", or you implement corrective action. I will never be apart of
something I know is wrong, or a complete waste of my time. The technology
exists to be false alarm free, and I know this because I live in it. I
encourage Municipalities to implement fines, list abusers, stop responding
to nuisance alarms because they have a valid point "it's not them installing
these alarm systems" it's alarm dealers. Dealers should be responsible for
who uses these systems, and that they are used, and installed correctly. But
when, not if, that fails, as it has been, the ultimate accountability comes
full circle to the dealer. Verification is a step in the right direction.
Just calling someone doesn't cut it, and never really did. Step into
technology with both feet, it's simple.
PS. I engineered a De-Lite System for the National Guard in Phoenix. Of
course the installing company screwed it up. It's Downtown.
Jack
"RodneyBritt" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Jack Wrote:
>
> >You right! I think Plumbers should be held accountable for false alarms
in
> >the alarm industry, not actual alarm companies. If you paid attention to
> >your account activity, you might actually one day become an alarm
company.
>
>
> Perhaps you could of said something along the lines of
>
> " perhaps you need to find the time to read up on these issues, become
more
> familiar with the Phoenix Police Department's policies, etc etc. False
Alarms
> are everybody's problem and if handled properly you can protect your
financial
> interests , etc.
>
>
> Jack Continues
>
> >Why would a police department know more about your false alarm issues
than
> >you?
>
>
> Perhaps the police department does. How many times do police departments
find
> opened doors while walking the premise? Or a child that forgot to abort
the
> dispatch, etc. Jack, don't be so fast to attack others with such
demeaning
> tones. I have seen some of your responses and you are capable of better
> conduct.
>
> Homeowners who set off their alarm systems tend to avoid being responsible
by
> leaving the premise without waiting for the central stations phone call,
or
> without leaving proper instructions for visitors that set off home alarm
> systems when the owners are not on site are just a few of the many
> possibilities of a client caused false alarm. These incidents are often
never
> conveyed to the alarm company but are discovered by the responding police
> officers. Just because an alarm company gets notification of a alarm
dispatch,
> etc. doesn't mean that the owner called up the alarm company and explained
what
> happened. In fact, most home owners simply give a abort code and do not
> contact the alarm company. Depending on Central Station operators, the
> notification to alarm company could be hours later, if at all. . In
fact,
> many central stations don't call the alarm company if an abort code is
provided
> and police are already dispatched. There have been times when I worked in
Phx
> where a cs called and an abort code provided and police still respond.
Think
> it thru before reacting with sarcasm.
>
>
> Rodney Brittain
>
> >
> >Jack
> >
> >"Alarm9114" <(E-Mail Removed)> wrote in message
> >news:(E-Mail Removed)...
> >> I am getting ready to renew our company license. I was told that it
should
> >have
> >> been done in December, when our license is set for renewal in Feb. I
was
> >told
> >> there was small print stating 21 days from the date of notice.
> >>
> >> This would result in a rediculous expense .
> >>
> >> However my question addressing the Phoenix ordinance concerns false
alarm
> >> fines. I was told that if I have a customer who fails to pay thier
fines
> >due to
> >> whatever reason that our company would be required to pay the fines
upon
> >> renewal before getting a renewed license.
> >>
> >> As you can imagine this is unfair. How can an alarm company control the
> >> personnel and the proper operation of a security system sold years ago.
> >> Moreover, take this scenario multiply it thousands of times and it
could
> >be
> >> ugly.
> >>
> >> I see this as holding our business hostage, forcing us to be
financially
> >> responsible for the actions of another business.
> >>
> >> Its like if a car sales dealer sells me a car, I drive it off the lot,
let
> >my
> >> insurance expire and I get into an accident. How can the city hold the
> >> dealership responsible for my lack of proper operation and being
> >financially
> >> responsible... its rediculous.
> >>
> >> Perhaps I have been misled..thats the reason for this
> >correspondence...please
> >> email me and let me know...
> >
> >
> >
> >
> >
> >
> >
> >
>
>
Similar Threads
Linear Mode
